The Power of Words: Transformative Communication Skills for Leaders Using NLP
Serena Ittoo Overview:
This webinar explores how leaders can use NLP communication tools to inspire, influence, and resolve conflicts effectively. Attendees will learn the art of intentional language, uncover techniques to build rapport, and develop skills to foster collaboration within teams. Through practical examples and exercises, participants will walk away with actionable strategies to enhance their communication, drive team engagement, and navigate challenging conversations with confidence.
Why you should Attend:
Are you a leader seeking to elevate your communication skills and strengthen your influence? This webinar is designed to teach NLP-based strategies for using language to inspire action, resolve workplace conflicts, and foster meaningful collaboration. Learn how to transform your communication style to engage your team more effectively, build trust, and drive performance. Don’t let ineffective communication hinder your leadership potential-discover the power of words to unlock your team's success.
Areas Covered in the Session:
- Introduction to NLP and its role in effective communication
- Understanding the impact of language on emotions and behavior
- Techniques for inspiring and motivating teams using powerful language patterns
- Strategies for resolving conflicts with empathy and clarity
- Building rapport and fostering trust through intentional communication
- NLP tools to encourage collaboration and strengthen team dynamics
Who Will Benefit:
- Managers
- Executives
- HR Professionals
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.
Vision and Mission
Serena envisions a world where individuals and teams thrive in environments that value mental health, focus, and balance. Her mission is to equip professionals and corporate leaders with the tools to reduce anxiety, improve productivity, and cultivate an authentic sense of self-worth and resilience.
Whether you're a team leader seeking to inspire with confidence or a corporate professional looking to enhance workplace mental wellness, Serena offers the strategies and insights to help you and your organisation succeed.